Gas Previous Consumption (kWh & m3) & Previous Cost - Unavailable.

[HarryFlatter]

Describe the bug

The 3 entities for Gas Previous Consumption (kWh & m3) & Previous Cost have become "Unavailable".

Reproduction steps

Show as unavailable on Integration summary.

Expected behaviour

Should update each 24hrs

Tariff Code

G-1R-SILVER-23-12-06-J

Integration Version

13.5.3

Home Assistant Version

2025.1.4

Fresh Install?

Not specified

Home Assistant Logs

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}'

Confirmation

• I confirm that I cannot find my solution within the documentation
• I confirm that I cannot find my solution within the FAQ

[BottlecapDave]

Hello and sorry you've encountered this issue. There isn't any reason for the entities to become unavailable, unless no agreement was against your account at the time the integration booted. However, I'd expect other entities to not be available. Do you have any errors in your HA logs?

[HarryFlatter]

Just looked and there does appear to be some issues dating back to when the 'previous figures' first went missing.

home-assistant_2025-02-05T18-59-47.454Z.log

Are you able to interpret what may be going on here?

Just to confirm, no change in my status with OE in recent times.
I also have an Octopus Mini that seems to have no connectivity issues.

[HarryFlatter]

And..... bizarrely after 'reloading' integration, I have the first reading since 23/1

See screen grabs from HA.

[BottlecapDave]

I've just realised you are on a slightly older version of the integration. The latest release includes a fix in this area. Please update to v13.5.4 and report back if this has fixed your issue.

[HarryFlatter]

OK, HA not saying that there is a new version, so I went to HACS and re-downloaded the OE integration (v13.5.4) and HA has now flagged up that a restart is required.

Odd that HA didn't flag that there was this newer version available. Bug in HACS?

[HarryFlatter]

Is there any way to recover the two weeks info that I lost? Just happens to be some of the highest gas usage this year - curses!

[BottlecapDave]

Odd that HA didn't flag that there was this newer version available. Bug in HACS?

Yeah that's all on HACS im afraid. Make sure you have the latest 2.0 release just in case that was the cause.

Is there any way to recover the two weeks info that I lost? Just happens to be some of the highest gas usage this year - curses!

There is indeed - this service. Am I guess by this question, it fixed your issue?

[HarryFlatter]

Yep, entities now back and available. Many thanks for that.

I have run the service to recover the data, but the data does not appear to be there when I click on the entity. I still have a flat line of 'cached' values for the period in question.

[BottlecapDave]

Sorry I misunderstood what you were asking for. The service updates the statistics that are the recommended approach for the energy dashboard. HA unfortunately doesn't provide a way to update the historic state of entities in a consistent way, which is why the sensor is still reporting a flat lined state.

[HarryFlatter]

Understood! I'll just have to put up with the hole in my data.

Thanks anyway for your brilliant integration.

[BottlecapDave]

No problem. I'll close this issue as the original issue is fixed.