Notification ringtone sound not working

[MrunalrajRedij]

Platform:
Android

Describe the bug:
The notifications sound is not working for p2p calls.

Additional info:
I am getting incoming call notifications, but the ringtone is not working on both call notifications and full-screen notifications (when the device is in sleep mode).

Tested on:
Emulator: From android 9 to 12
Physical devices: From android 9 to 12

[TatankaConCube]

Could you review the log of your app and search the log with the tag NotificationsManager? There will be printed lines with the selected ringtone. Check if it is present by the displayed path.

[MrunalrajRedij]

This are the notification logs when notification appears:

2022-12-01 15:58:57.308 5624-5624/com.mobile.spiconn.dev D/NotificationsManager: customRingtone custom_ringtone
2022-12-01 15:58:57.308 5624-5624/com.mobile.spiconn.dev D/NotificationsManager: ringtone 1 android.resource://com.mobile.spiconn.dev/raw/custom_ringtone
2022-12-01 15:58:57.308 5624-5624/com.mobile.spiconn.dev D/NotificationsManager: ringtone 2 android.resource://com.mobile.spiconn.dev/raw/custom_ringtone

[TatankaConCube]

do you have the resource with the name custom_ringtone in the res directory of your Android project by path app_name/android/app/src/main/res/raw/custom_ringtone.mp3?

[MrunalrajRedij]

No, I dont have the mp3 file on specified path. I thought package is taking default ringtone of device. Also, I remember at first the ringtone was working fine and I haven't place any mp3 file in res.

[TatankaConCube]

then delete the parameter ringtone from the initialization method or set null or empty string there

[TatankaConCube]

Additionally, you can delete and install the app again to delete the Notification channel with the previous config. It is the Android feature when you can't modify the Notification channel (after creating a new channel with the old id the old channel will be restored with old configs, I have an idea how to fix it in this plugin but don't have enough time to realize it).

[MrunalrajRedij]

Okay, It seems to be working. And thanks for the additional comment, It made it easy for me to test. Otherwise, I may have spent a lot of time trying without uninstalling the app.
Before you close this issue, I want to test it on different devices to ensure it works on all versions. Please wait for then. I will comment on this issue as soon as the tests are done. Thanks

[TatankaConCube]

Close the ticket by yourself if the issue was resolved.

[MrunalrajRedij]

I tested this on different devices, and it's working correctly. Will close the issue now. Thanks.