Skip to content

Device appears as active license after formatting #153

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
haxtelz opened this issue Apr 5, 2025 · 2 comments
Open

Device appears as active license after formatting #153

haxtelz opened this issue Apr 5, 2025 · 2 comments
Labels
bug Issues reporting wrong behavior

Comments

@haxtelz
Copy link

haxtelz commented Apr 5, 2025

Problem

After formatting my MacBook Pro, the application continues to display my MacBook as an active device on the device list, despite the fact that it is the same computer.

Image Image

Steps to reproduce

Steps to Reproduce:

  1. Format the computer with an active license.
  2. Reinstall the application on the formatted device.
  3. Reactivate the application.
  4. The license spot shows as taken by the same device.

Expected behavior

I anticipated that the app would recognize the device ID and be aware that only one license slot should be reserved.

Menu bar affecting apps

none

Alcove version

1.2.5

Mac/MacBook model

M2 Pro - MacBook Pro 16"

macOS version

15.3.2

@haxtelz haxtelz added the bug Issues reporting wrong behavior label Apr 5, 2025
@YonglinChann
Copy link

I have encountered a similar problem. All my equipment quotas have been filled now.

Image

@Isw-9
Copy link

Isw-9 commented Apr 12, 2025

Perhaps they should introduce a deactivation feature that is verified via email.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Issues reporting wrong behavior
Projects
None yet
Development

No branches or pull requests

3 participants