chat: moderation introduction

[AndyTWF]

Description

Adds an introduction to the Chat moderation documentation.

Checklist

• Commits have been rebased.
• Linting has been run against the changed file(s).
• The PR adheres to the writing style guide and contribution guide.

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[owenpearson]

Looks good overall, couple of nitpicks:

[owenpearson]

LGTM, thanks