Random crashes

[KingfuChan]

Random crashes keeps happening. Sometimes I get to restart the app for multiple times in a single day. I've already searched for any opened issue, but didn't find any similar topics.

My system info is as follows:

No idea whether there's any log file to share. Here's my config.

Stats.plist.txt

[exelban]

please share the crash report

[KingfuChan]

That would be the tricky part. Stats would just disappear from my menu bar without any window prompting a crash of the app. Or is there anywhere else I can find a report?

[exelban]

It could be found in Applications -> Utilities -> Console. Find the Crash Reports tab. There you must see a row called Stats.

[KingfuChan]

It could be found in Applications -> Utilities -> Console. Find the Crash Reports tab. There you must see a row called Stats.

Found them:

Stats-2025-02-20-113722.txt
Stats-2025-02-25-180112.txt
Stats-2025-02-25-215017.txt
Stats-2025-02-25-233828.txt

[exelban]

please update to the latest version of Stats

[KingfuChan]

please update to the latest version of Stats

Already on 2.11.32 when these crashes happened.

[exelban]

could you please try to disable network module and check if the crash will continue?

[bymaer]

Hi there,

After the last update, I also started experiencing random crashes, and now I can't even run Stats. Also M2, air

Here is the log:

Stats-2025-02-20-113722.txt

[exelban]

@bymaer update to the latest version of Stats

[bymaer]

was updated to the latest version, but it still wouldn’t launch. A full reinstall did the trick. Thanks!

[delef]

@exelban Yeah, I too am getting a crash on startup after the latest update

[ssi-anik]

All of a sudden, the metrics are no longer showing in my menu bar for the last couple of days. Looking in the console, I can see that the app crashes sometimes.

[exelban]

please ensure that your are using the latest version of Stats. It has a fix that prevents crash

[ssi-anik]

please ensure that your are using the latest version of Stats. It has a fix that prevents crash

I am sorry. I just checked that I was using 2.11.26 and just upgrading to 2.11.32. Will update here if the problem persists and is noticed. Thanks for the app tho. <3

[KingfuChan]

I just got another crash with lates 2.11.33. Network module is enabled. I've tried various network module config but all of them would crash the app. Disabling network module seems fine. But network module is the indispensable feature for me.

Stats-2025-03-02-230435.ips.txt

[exelban]

please try this build:

Stats.dmg.zip

[exelban]

@KingfuChan any updates?

[KingfuChan]

@KingfuChan any updates?

The test build is working so far so good.

I noticed a change in the public IP feature and I disabled both toggle. Though I don't know if it's a factor since I kept in on before.

[alexeypegov]

Started to crash today (2.11.33).

Stats-2025-03-05-102129.txt
Stats-2025-03-05-121246.txt

[exelban]

@alexeypegov you are running v2.11.31

[alexeypegov]

@exelban ah, got it, that's interesting, since I have installed it via homebrew and it autoupdated itself, and homebrew tells me the latest version while it might failed to autoupdate since it crashes at the start. I have forced it to update and everything is fine now. Thanks!

[2p31-1]

It started to crash immediately when it opened

[vvatikiotis]

Same here. v2.11.33. MacOS 14.7.4, mac mini M1

Stats-2025-03-08-151926.txt

Thanks for the app 😄

[exelban]

@vvatikiotis why are you write v2.11.33 if you are using 2.11.26?

Please at least check what are you posting.

[vvatikiotis]

@vvatikiotis why are you write v2.11.33 if you are using 2.11.26?

Please at least check what are you posting.

Oops, my mistake! I have installed Stats via brew and as a standalone app and I checked the brew version (2.11.33) while I was running the app (2.11.26). Honest mistake, sorry for the confusion!

[KingfuChan]

Stats-2025-03-11-232920.ips.txt

Just now, another crash happened with the latest 2.11.34 release.

[KingfuChan]

Stats-2025-03-21-190355.ips.txt

Here's another crash with 2.11.35

[exelban]

@KingfuChan please try this build:

Stats.dmg.zip

[KingfuChan]

@KingfuChan please try this build:

Stats.dmg.zip

Downloaded it just now. When I first run it, it shows a remote user login dialog. What's this for? I cancelled it though and Stats runs normally.

[exelban]

yeap, just cancel that

[KingfuChan]

Stats-2025-04-11-195053.ips.txt

Another crash just happen when I'm seeing Average CPU temp is going up to 60°C.

[exelban]

@KingfuChan check this issue #2492, your crash looks very similar